# AI Implementation Interview Synthesis Template

Use this template after completing 3-5 operator interviews.

## 1) Interview log

| Interview ID | Role | Adoption stage | Highest-volume workflow | Primary blocker | Suggested pilot |
|---|---|---|---|---|---|
| INT-01 |  |  |  |  |  |
| INT-02 |  |  |  |  |  |
| INT-03 |  |  |  |  |  |
| INT-04 |  |  |  |  |  |
| INT-05 |  |  |  |  |  |

## 2) Theme clustering

### Repeated objections

- Objection:
  - Count:
  - Roles mentioning it:
  - Impact if unresolved:
  - Proposed playbook response:

### Repeated failure modes

- Failure mode:
  - Count:
  - Trigger conditions:
  - Customer/business impact:
  - Mitigation to add:

### Governance and compliance concerns

- Concern:
  - Required approver:
  - Required log artifact:
  - Chapter where guidance should be added:

## 3) Pilot prioritization table

| Workflow | Volume score | Error-cost score | Data-availability score | Change-burden score | Recommended priority |
|---|---:|---:|---:|---:|---|
| Content draft + review |  |  |  |  |  |
| Support triage + escalation |  |  |  |  |  |
| Lead qualification + routing |  |  |  |  |  |
| Forecasting scenario updates |  |  |  |  |  |

## 4) Copy update decisions for the playbook

- Chapter:
  - Current statement:
  - Evidence from interviews:
  - Updated statement:
  - Owner:

## 5) Decisions and follow-up

- First pilot selected:
- Success metrics to track weekly:
- Rollback triggers:
- Stakeholders required at kickoff:
- Review date for chapter updates:

## 6) Appendices

- Appendix A: key quotes by role
- Appendix B: contradictory evidence and unresolved questions
- Appendix C: assumptions that need validation in live pilots